Introduction
CS Gaming Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Site") or use our services.
We value your trust and strive to be transparent about our data practices. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
1.1 Personal Data
We may collect personal identification information, such as:
- Name
- Email address
- Phone number
- Postal address
- Payment information (when purchasing services)
- Steam ID or other gaming platform identifiers (when voluntarily provided)
1.2 Non-Personal Data
We may collect non-personal identification information about users whenever they interact with our Site, including:
- Browser type and version
- Operating system
- IP address
- Device information
- Time and date of site visits
- Pages viewed
- Referring website addresses
- Other browsing information
1.3 Information Collection Methods
We collect information through:
- Direct interactions: When you fill out forms, subscribe to newsletters, purchase services, participate in surveys, or contact us.
- Automated technologies: As you navigate through our Site, we may use cookies, web beacons, and other tracking technologies to collect data about your equipment, browsing actions, and patterns.
- Third parties: We may receive information about you from third-party service providers, such as payment processors or analytics providers.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site and services
- Process and complete transactions, and send related information including purchase confirmations and invoices
- Send administrative information, such as updates to our terms, conditions, and policies
- Respond to your comments, questions, and requests, and provide customer service
- Personalize your experience on our Site and deliver content relevant to your interests
- Send you marketing communications about our products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our Site
- Detect, prevent, and address technical issues
- Improve our Site, products, and services
- Comply with legal obligations
2.1 Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
- Consent: You have given consent to the processing of your personal data for one or more specific purposes.
- Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
3. Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- To enforce our rights arising from any contracts entered into between you and us, including our Terms and Conditions
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CS Gaming Hub, our customers, or others
3.1 Third-Party Service Providers
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
These service providers include:
- Payment processors
- Email marketing platforms
- Website analytics providers
- Customer relationship management systems
- Hosting providers
4. Your Rights
Depending on your location, you may have certain rights regarding your personal data. These may include:
4.1 For Users in the European Economic Area (EEA), UK, or California
- Right to access - You have the right to request copies of your personal data.
- Right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to erasure - You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
- Right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
4.2 How to Exercise Your Rights
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Please note that we may ask you to verify your identity before responding to such requests, and we may not be able to comply with your request in all circumstances.
5. Cookies Policy
Our Site uses cookies and similar technologies to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and allows us to improve our Site.
5.1 What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
5.2 Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
5.3 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience. To learn more about cookies and how to manage them, visit www.aboutcookies.org.
6. Data Security
We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.
9. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal data, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
